1300 110 330
The premium rate industry is highly regulated, plus the budget required to make an impression in the market place is significant. As such we only supply Premium Rate services to established concerns.
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CommsAlliance Compliant
X-on services are run with integrity and comply with Communications Alliance Regulations at all times. Our clean track record has ensured a large roster of satisfied successful clients.
July 1st Changes
From July 1st 2009 the regulations covering premium rate have changed. Fines are currently being issued for compliance failure. Beware of providers not adhering to the new regulations.
ISO 9001 is an internationally recognized Quality Management System standards certification - ISO 27001 is an internationally recognized Security standards certification
X-on are members of CISAS, an independent dispute resolution service for communications providers and their customers

Voicebank Voice Noticeboard - Updateable Customer Information

Message Bank Information Line

Voicebank information line and recorded message bank allows government departments, business and utilities to keep their public and customers up-to-date with recent news and developments.

Emergency Information

Emergency and public announcements, security information, press releases, product updates and staff notices are ideal uses for the X-on Voicebank service.

X-on supply Voicebank services to over half the UK Police Forces, along with Fire Brigades, the NHS, Councils and other Utilities and Business.

Voicebank Noticeboard is ideal for emergency and public announcements, security information, press releases, product updates and staff notices

Message Recording

The messages can be recorded remotely using any touch tone phone, access be granted via a passcode.

The Voicebank number can be included in company literature as a news, update or information line. Callers can listen to recorded messages, usually most recent first, and with the ability to skip back and forth. Older recordings can also be archived on the service for retrieval during the call.

Real time and emailed reports covering Voicebank usage are available.

Hosted Message Bank

X-on Voicebank is hosted on our multi-site resilient high capacity systems, negating the need for purchasing or maintaining an expensive in-house solution. Large numbers of callers can be handled simultaneously resulting in no engaged tones for callers.

Enquiry Overflow

The Voicebank line can additionally be used to ease switchboard congestion during busy times. For example, press enquiries can be diverted to your Voicebank.

Voicebank Features

Hosted service so no in-house hardware or phone lines required
High capacity simultaneous call handling so no engaged tones
Passcode protected remote recording access from any touch tone phone
Messages can auto delete after a set time or be manually deleted remotely
Callers can skip back and forth through messages use their phone keypad
Recorded messages can be any length
Easy administration via a web interface
Real time and emailed usage reports
Storage and retrieval of older recordings

For more information please visit the dedicated Voicebank Site.
Or call Sales on 1300 110 330 or Contact Us.